Oblac Leather, located and with offices in Zwolle (8042PB) at Punterweg 20-1.04, hereinafter referred to as "Oblac," attaches great importance to the responsible handling of its visitors' personal data. Oblac therefore processes your personal data carefully and in compliance with the provisions of the Personal Data Protection Act and the General Data Protection Regulation. In this Privacy Statement, Oblac informs you about how Oblac processes your personal data and how you can change or object to this processing. This Privacy Statement applies solely to the services offered by Oblac at www.oblac.nl and www.oblac.be.
Article 1 Explanation of personal data and specific purposes for processing them
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Personal
Oblac uses data to provide you with the most personalized shopping experience possible. Oblac tailors what you see on www.oblac.nl and www.oblac.be to your interests. For this purpose, Oblac uses data from previous orders, your IP address, and cookies. You can read more about cookies here. -
Goal
Oblac collects and processes your personal data. By visiting www.oblac.nl and www.oblac.be, you agree to this Privacy Statement and consent to the processing of your personal data as described in it. Oblac uses your data for various purposes. These purposes are listed below. We use data received from you, as well as data collected by us, such as data about your visit to our website. Below is an overview of the personal data that Oblac may process. -
Order
For your order, Oblac needs your name, email address, address(es), payment information, and sometimes your phone number. This allows us to deliver your order and keep you informed about your order. Oblac also shares this information with others if necessary for an order, for example, delivery services and our distribution center. If you order from an external seller on www.oblac.nl and www.oblac.be, Oblac will share your information with that seller. We require our external sellers to handle your information with the same care as Oblac does. -
Account
In your account on www.oblac.nl and www.oblac.be, Oblac stores the following information, among other things: your name, address(es), telephone number, email address, delivery and payment information, information and interests you provide, information about your previous orders and reviews you have posted. -
Customer service
You can call or email our customer service. To help you quickly with your questions, we use your information as listed under 1.3 and/or 1.4 and take notes that we keep. Oblac records information about the phone call and saves chats for analysis and improvement of our services. Oblac sometimes uses a third party to answer your questions, and they may use your information for this purpose. -
Newsletters
You can subscribe to our various newsletters. Oblac offers general and personalized newsletters. Oblac compiles the personalized newsletters based on your information as specified in 1.3 and/or 1.4, particularly your previous orders. This makes the newsletter more interesting for you. If you no longer wish to receive Oblac newsletters, you can unsubscribe via www.oblac.nl and www.oblac.be. -
Customer review
When writing a customer review, you can choose whether your personal information is visible to other visitors and whether Oblac can contact you about your review. If so, Oblac will keep track of who writes which review, and your reviews will also be visible in your account. -
Competitions
When you participate in a promotion or competition, Oblac asks for your name, address and email address to carry out the promotion, to announce the prize winner(s) and to measure the response to promotional campaigns. -
Personal shopping
Based on your previous visits to www.oblac.nl and www.oblac.be, Oblac tracks your shopping behavior and personal preferences, allowing it to tailor its offerings to you accordingly. Oblac uses cookies, your IP address, and information about previous purchases for this purpose. Learn more about cookies and how to disable them. -
Improving Oblac services
Oblac may use your information as described in 1.3 and/or 1.4 to ask you to participate in a non-binding customer or market survey. If a third party conducts this survey for Oblac, Oblac will provide your email address to that third party for the purpose of conducting the survey. -
Fraud, infringement or other unacceptable customer behavior
Oblac uses your data to investigate, prevent, and combat fraud. If necessary, Oblac will provide your data as described in sections 1.3 and/or 1.4 to the government. Oblac may also provide your data as described in sections 1.3 and/or 1.4 to the police, judicial authorities, other investigative services, and other third parties to comply with legal obligations or a court order, or to prevent, detect, or prosecute criminal offenses or unlawful conduct. -
Business customers
Data from business customers, partners, or (their) contacts is used and processed in the same way as that of private customers. If the data concerns individuals, Oblac.nl treats it just as it would handle data from other Oblac customers.
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Social media
In some places on www.oblac.nl and www.oblac.be , you can log in with your social media account. Your shopping behavior may then be visible on your social media account. Oblac does not have access to your social media account. -
Other purposes
Finally, Oblac may use your data for other purposes, as specifically described when collecting your data.
Article 2 Transfer to third parties
- Oblac does not provide your personal data to third parties, unless:
a) The transfer will be made to a third party engaged by Oblac for the purposes listed in this Privacy Statement, with which third party Oblac has concluded an agreement that stipulates how this Collaboration Partner handles your personal data in a responsible manner;
b) Oblac is required by law to pass on personal data to competent authorities.
Article 3 Data Security
Oblac uses appropriate technical and organizational security procedures, to the extent required, including to ensure that unauthorized persons do not gain access to your data and to prevent the loss, unlawful use, or alteration of the information Oblac receives.
Article 4 Availability and modification of your data
You can request access to the personal data we process about you at any time. You can also request to have your data changed or deleted. To do so, you can send an email to info@oblac.nl or use the deauthorization option in your account. If you choose to delete your personal data, you will no longer be able to use the website, as the processing of your personal data is essential for the website's operation.
Article 5 Cookies
Oblac may use first-party session cookies during an active session. These cookies are primarily functional. To refuse all cookies or to be notified each time your computer receives a cookie, you can change your computer's settings using the "help" function in your computer's browser toolbar. Some features on www.oblac.nl and www.oblac.be may not work if your computer cannot accept cookies.
Article 6 Liability Oblac
Oblac has no control over how third parties may use your personal data. This Privacy Statement applies solely to the personal data Oblac processes for www.oblac.nl and www.oblac.be. Oblac accepts no responsibility or liability for (the operation and/or content of) third-party websites or services.
Article 7 Retention period
Oblac retains personal data for 12 months after your last visit to www.oblac.nl and www.oblac.be , unless Oblac is required by law to retain personal data for a longer period.
Article 8 Amendment of the privacy statement
Oblac reserves the right to amend this Privacy Statement. Any amendments will be announced via www.oblac.com and www.oblac.be . By using www.oblac.nl and www.oblac.be after any amendments have been made, you agree to any amended Privacy Statement.